Shipping policy
Shipping Policy
Welcome to Maison Zafir. We are committed to delivering your orders safely and efficiently. Please review our shipping policy below for important information about processing times, shipping methods, and delivery expectations.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During high-demand periods, processing times may be slightly delayed.
Shipping Time
Estimated delivery times may vary depending on your location:
United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 5–10 business days
Europe: 7–15 business days
Australia & New Zealand: 7–18 business days
Rest of the World: 10–20 business days
Please note that delivery times are estimates and may be affected by customs delays, weather conditions, or carrier issues.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions on selected products or minimum order amounts.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.
Tracking information may take 24–72 hours to update.
Incorrect Address
Please ensure that your shipping address is correct before placing your order. Maison Zafir is not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If your package is significantly delayed or lost in transit, please contact our support team. We will work with the shipping carrier to help resolve the issue.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging.
Contact Us
If you have any questions about shipping, feel free to contact us at:
Email: maisonhomme36@gmail.com
Store: Maison Zafir
Thank you for shopping with Maison Zafir.